Wells Fargo Bank

Tellers do not know basic account balance limits to not be charged and passed the buck on the "bankers" as he phrases it. As I'm standing there in the building asking him who should I talk to he said I would receive a CALL?? Probably Monday. In the meantime because I went under my balance for 5 seconds transferring money I will probably be charged. I use this as secondary bank account, clearly everyone else, especially my federal credit union is far superior to Wells Fargo.

On 1-12-2026 I had an appointment with Kimberly Stealy and Michelle Williams in the Loganville, Georgia branch. They were the best professionals doing their work helping me receive my funds through wire transfer from my late sisters death. Thank You. All the best to you.

The location is easy to get in and out of. The parking lot and inside are cleaned and well taken care of. The staff is friendly and helpful. Usually its an in and out process with no hassles

Only 1 because there isn't a 0 option. See the complaint submitted through their website- I am LIVID at the sheer nastiness of this employee that spoke with my husband this afternoon. "ABSOLUTELY DISGUSTING! My husband came into the Loganville Branch at 1:30 this afternoon to ask some financial questions about a situation he was unfamiliar with. He dealt with a tall blonde woman- who LAUGHED at my husband while he stuttered and proceeded to CONDESCENDINGLY finish his sentence! My husband has DIED in a car accident which resulted in a TBI that he will have LIFE LONG effects from. This was absolutely HORRENDOUS behavior. As a customer service manager myself my employee would be fired ON. THE. SPOT. for that horrid display of insensitivity, discrimination, and just pure nastiness. What a way to act around the "holiday of giving". I will be telling EVERYONE about this and will EXPECT something to be said to this employee about her future interactions. People like this do NOT need to be around the General Public and make your Bank and your entire Branch look unprofessional and highly unethical."

Nat was the best! She helped my mom and I one a new joint account and was very fun, efficient, and informative (: Thanks, Nat!