Bank of America Financial Center

Here’s a polished rewrite of your review: I had an excellent experience at this Bank of America Loganville location. Ms. Sherry provided outstanding customer service—she truly went above and beyond. Her professionalism and positive attitude made the entire visit smooth and enjoyable. I highly recommend stopping by this branch if you’re in the area. Ms. Sherry, thank you for the amazing service—keep up the great work!

I had a great experience there. The manager was very nice to me. I walked in and she gave me a few options to help me decide on my course of action. Very helpful, kind and professional lady. Shabnaj was the one who helped me get everything else done. I loved interactioning with her. She made everything easy and simple, also went out of her way to make sure I am happy with everything and even scheduled an appointment in a few weeks to make sure she can answer all the questions I'd have in the mean time. Very happy with the service they provided. Thank you guys

Great experiences here, and Michelle the manager has helped me out several times.

Today I went into the bank to cash a check. I only went here because I was unaware of their non members fee of 8$. The teller Nicole asked me where is my bank at I just looked at her in confusion because who ask that to a stranger. After no respond from me she started raising her voice at me and pointing at me telling me is a fee for those who don’t have an account here. my response to her question was that my mom banks here. I quietly told her that she was rude and she should not point her finger at people. I was a bit disturbed after this. I would never go back here. I wonder how they treat people that actually bank with them. Bad customer service, may have gained a new customer if I wasn’t treated rudely for no reason.

If I could leave ZERO stars, I would! Worst customer service of any BOA. Nobody knows what they are doing. Spent hours trying to get someone to help accomplish one simple task. The assistant manager was very unhelpful and rude. The associate was mean, hateful and accusatory. She refused to help a customer of 30 years, stating I raised my voice, which was nonsense. Today’s encounter resulted in Bank of America losing a long time customer.