Walgreens Pharmacy

This pharmacy is the worst ever for handling phone calls. They had gotten better but today 5/22/2026, I spent 40 minutes on hold n then someone answered n asked me to hold again. Then after about 5 minutes, a message played staying the call was disconnected n id have to call back again. Now I'm on hold again n have been for 5 minutes n now, I'm the 2nd caller in line. I'm almost positive I'll end up having to drive 20 minutes one way to actually speak to someone in pharmacy department. Well actually someone finally answered but really, this place needs some sort of call back like CVS does now so that you don't have to spend 45 minutes to an hour just to check on a prescription!!

My medicine was prescribed around 9 am and I went in to pick the items up near 6pm. I was told that it would be at least 2 more hours before they could fill this one item. Staff was rude and the department is poorly run.

This pharmacy is literally the worst I have dealt with, ever. When you call about a prescription, they tell you they have it in stock. Then you get a notification that they had to order it because they don’t have it in stock. If you call about this miscommunication/complete screen up, they will just lie and say no one ever told you it was there. (This exact scenario has now happened to me 3 different times.) They will lie and say they don’t have something, then your doctor will call and they tell her they do have it. Then you get another “we had to order it” notification. Also, they never actually order the medicine, but never tell you that, just let you think it’s on its way. Even my doctor found them rude, dismissive, and incompetent. Go somewhere else if you can. Seriously.

This is the worst pharmacy I've ever had to deal with. They are always slow and disorganized. They never have my birth control in stock even though I get is EVERY month and that's really not something that I need to be starting late. I recently switched my insurance so I have to come here. Next year I'm literally switching insurance companies just so I don't have to come here anymore. The employees are always rude and never friendly. They seem impatient if I ask them something. They don't notify me when they are out of something and just delay when I can pick it up. When I asked the guy said 'we don't do that here.' I told him so you can't have the decency to call or send and update that my prescription is delayed or give me an option for a generic or something else??? I can't wait until I can switch back to the Publix pharmacy.

after surgery I went to get a prescription filled. They told me 2 hours. I knew I would be in pain by then but said whatever. Then two hours later I send my husband to get the prescription and they tell me they couldn’t cover it through insurance bc my insurance doesn’t cover it at their store. Ok so why didn’t you all me and inform me of this so that I could have made. The decision at that time Now my husband is going to another pharmacy and I’ll have to wait on mu prescription. This was ridiculous and I’m in so much pain!